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Medical Information

Medical Facilities Serving Foreigners in UB

Updated July 2012

Neither the U.S. Government nor any official of the U.S. Embassy assumes any responsibility for the competence or probity of any hospitals on this list or for consequences of any medical services initiated or advice given.
This is a partial list of medical services available in Ulaanbaatar, Mongolia. This list is provided to U.S. citizens as a convenience only.  An asterisk (*) denotes a firm’s English-speaking contact; a double asterisk (**) denotes firms with limited English-speaking capability. Please report any complains to the Consular Section at 976-7007-6001

A. HOSPITALS/CLINICS

*SOS MEDICA MONGOLIA
4a Building, Big Ring Road, 15th Micro District, 7th Khoroo, Bayanzurkh District, Ulaanbaatar, Mongolia
Tel: +976-11-464-325/6/7
Fax: +976-11-454-537
91913122, 99096175/After Hours Emergency/
This is the most modern medical facility in Mongolia, equivalent to a U.S. general practice with all English-speaking staff. Appointments can be made.  It has X-ray, ultrasound device and general lab facilities on site.  Membership-based facility; non-members will be treated, but must pay US$90 to local doctors and US$195 to International doctors for a basic examinations and additional fees for medicine and other treatment. Can refer patients to specialists and other facilities if necessary. 
SOS Medica is a clinic, not a hospital. No major surgical operations can be done there. They can arrange domestic or international evacuations, if required.
Cash and some credit cards accepted.
E-mail: admin@sosmedica.mn or clinic.manager@sosmedica.mn
Website: http://www.sosmedica.mn/
Information about membership: Odgerel (Ogi), Marketing Manager (fluent English speaker)
Working hours are Monday – Friday:  9:00 AM - 6:00 PM
Duty doctor, on call doctor /domestic/ 6:00 pm – 11pm

*HOSPITAL NUMBER 2
Located at the west side of the British Embassy or opposite the Naran Shop in the 13th micro-district.
This Mongolian-run facility is the designated hospital for high-ranking officials of the Mongolia government. 24-hour ambulance service is available. Call for an appointment beforehand. Facilities are modern with a few private rooms with refrigerator and TV. Translation services are provided if an English-speaking doctor is not available. It is best to bring interpreter and someone to accompany you to supervise your diagnosis and treatment.
Dr. Bayasgalan, General Director (Fluent English speaker)
Tel:  976-11- 7015-0200
Cell: 976-9911-0437
Fax:  976-11- 7015-0201
Dr. Ukhnaa, Vice Director
Tel: 976-11-7015-0201
Cell: 976-9923-4474
Reception: 976-11-70150233
Emergency: 976-11-70150234, 70150235
http://www.sgh.mn/

*SONGDO HOSPITAL
A new Korean Hospital, opened in December 2007. Doctors are Korean and Mongolian.  Modern Facilities. Medical care is available at affordable prices to the local population as well as foreigners. A doctor examination costs 20000MNT. Very well equipped laboratory. Perform Computer Tomography, X-Ray, MRI. No emergency available. Ambulance on-site. 

Ms. Hulan, Customer Relations Manager (speaks English).
Ms.Enkhjargal, Customer Relations Chief (speak English)
Tel: 976-11-7012-9006

SongDo Hospital
Choidog St. – 5
1st Microdistrict, Sukhbaatar District
Tel:  976-7012-9000; 7012-9004
Fax:  976-7011-1164
Working hours are Monday – Friday:   8:30 AM - 5:00 PM
Saturday:  8:30-12:00

*TRAUMA HOSPITAL
Open 24 hours. Emergency and ambulance available. Perform orthopedic operations. Doctor examination costs 100,000 T. Inpatient service (board and meal) – 356,000T/ day for foreign citizens.
Tel Reception:  976-70180136
Dr. Otgongerel, Director
Tel:  976-11-687-795(o),
Cell phone – 976-9911-3471
Dr. Shagdarsuren, Vice Director (he doesn’t speak English, but he’s in charge of Human Resource, therefore would recommend English speaking doctor of the hospital)
Most of the doctors speak French language.
Dr. Munkhbat, Vice Director
Tel: 976-11-687-796 (o),
Cell: 976-8811-1964
Emergency: 976-11-687-792

**HOSPITAL FOR INFECTIOUS DISEASE
Microdistrict 13, behind Black (Central) Market
Patients are referred to this hospital in cases of serious infections that cannot be treated at other facilities.  This is generally not a general admission hospital, but NOW during the pandemic of H1N1 in Mongolia anybody who has symptoms of the flu is encouraged to visit the Hospital and get lab analysis done.  There are standard wings, which charge local prices, and a private VIP wing, that charges 20,000 Mongolian Tugrugs per day.
An English-speaking doctor and nurse are provided in the VIP wing. There are 2 VIP rooms with 4 beds totally.
Dr. Nyamkhuu, Director
Tel: 976-453994
Dr. Surenkhand, Vice Director. Tel: 450492
Reception: 450491

*NATIONAL MENTAL HEALTH CENTER OF MONGOLIA
This hospital is situated on the eastern part of UB, past the auto/hardware black market.  It has a green painted roof. The building is very old, but surprisingly clean inside.  They have 70 doctors, 94 nurses, 271 medical and technical workers. Some doctors speak English. Upon request, doctors provide anti-stress presentations, psychotherapy consultations for foreign citizens hospitalized at other hospitals. Inpatient treatment costs 18.000 T/ day. 

Bayanzurkh district, 9th microdistrict
Tel: 976-11-458-298
Fax: 976-11-458-298
E-Mail: MGL_men.health@yahoo.com
Dr. Erdenebayar, Dep. Director-976-458298 /office/
Head nurse of hospital: P. Togtokh
Tel: 976-11-463849
Reception: 976-689624

*ACHTAN ELITE HOSPITAL
The Achtan Elite hospital is one of the Mongolia’s first private general hospitals. Staff includes 30 doctors, 43 nurses. The Hospital houses 300 beds. It has internal department, neurology, nephrology, traditional treatment, surgery, otolaryngology, cardiology, gynecology, gastroenterology departments, X-ray, modern laboratory. Doctor examination costs 20.000T.
Dr. Mukhar, Director
Tel: 976-11-689-625, 99088844 /Assistant - Oyuna/
Cell:  976-9911-7736
Dr. Bolorma, Vice Director
Tel: 976-11-680333, 99167898
Reception: 976-689624
Website: http://www.achtanhospital.mn/
Address: Behind the United Hospital No.3, Songinokhairkhan District
Working hours are Monday – Friday:   8:30 AM - 5:00 PM
Saturday:  10:00-14:00


B. EMERGENCY EVACUATION INFO

*INTERNATIONAL SOS OFFICE IN BEIJING
Contact SOS Medica Mongolia (see above) for medical emergency evacuation. SOS MEDICA MONGOLIA provides with emergency medical evacuation service both within Mongolia and out of Mongolia. Evacuation cost to Beijing is approximately 30 000 USD, however Evacuation Insurance Company of the evacuee covers the cost, therefore only insurance company will decide which airline will do evacuation.
Phone: 976-99-11-03-35,
Reception: 976-11-464325
With regional office for evacuation operations, one can contact at the following address:
Building C, BITIC Leasing Center, No. 1 North Road, Xing Fu San Cun, Chaoyang District, Beijing, China, 100027
Marketing:  86-10-6462-0555.
Fax:   86-10-6462-9188
E-mail: China.Marketing@internationalsos.com
Clinic:  86-10-6462-9112
Alarm Center: 86-10-6462-9100 
*BLUE SKY AVIATION
24 hr phone (English) 312085
24 hr phone (Mongolian and English)  976-9909-3210
Email,  BSA@maf.org  or BSA-Director@maf.org
www.blueskyaviation.mn/
opposite the Central Post Office,  C-61 apartment, door #2
Working hours: 9:00-17:00

Works in conjunction with SOS international, and several other international medical transport providers, as well as local Mongolian Medical staff in transporting Medical patients. 

Blue Sky Aviation has no Medical staff so only provide transportation but will help find medical staff to provide the medical service if requested. Can operate to any open airport in Mongolia, but requires a minimum of 3 hours notice to make a flight.

MEDEX Assistance Corporation
MEDEX, a wholly-owned US company, has provided the below assistance services for over 32 years:
Medical Evacuation and Repatriation (Emergency medical evacuations;  Transportation of a family member or friend to be with a hospitalized member; Return of dependent children who may be left stranded as a result of someone’s hospitalization; Repatriation of remains should someone pass away on their trip); Security Evacuation; Evacuations to a safe haven due to a political or security situation; Online Intelligence: Destination information to help a traveler prepare for their trip including information on immunizations recommended/required, description of local healthcare, recommended hospitals/healthcare facilities, how to reach us if you require assistance, a review of security risks in multiple categories, etc.

871 Poly Plaza, Beijing 100027
Emergency (members only): (800) 527-0218 or (410) 453-6330
24 Hours Tel in US: (800) 537-2029 or (410) 453-6300
Website: http://www.medexassist.com/

The information is listed on the Department of State website as follows:
MEDEX ASSISTANCE CORPORATION
Baltimore, MD
888-MEDEX-00 / 800-537-2029
Also provides travel insurance services.

GLOBAL RESCUE
Global Rescue is an emergency services company that provides best-in-class medical, aeromedical evacuation, search and rescue and security services to company's emergency response teams are comprised of paramedics, physicians and security personnel, many of whom are veterans of elite rescue units of the U.S. Air Force. Global Rescue utilizes over 180 medically equipped aircraft in 30 countries and will fly members to the U.S. hospital of their choice in the event of an illness or injury requiring hospitalization. For more information, visit http://www.globalrescue.com/.

Tel: (617) 459-4200; (800) 381-9754
Fax: (617) 507-1050
Email: help@globalrescue.com
115 Broad Street STE 350
Boston, MA 02110
USA

The information is listed on the Department of State website as follows:
GLOBAL RESCUE
Boston, MA
800-381-9754 / 617-459-4200
email: help@globalrescue.com
Worldwide rescue and medical transportation to hospital of choice

C. MEDICAL

*GYALS LABORATORY
Private laboratory is located at the left side of the Khan Palace Hotel, 61-A apartment
Working hours:  Monday - Friday: 8:00 a.m. – 16:00 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.
Lab result will be available at 14:00 p.m. on Sat.
Tel: 976-11- 457781 /receptionist/, 8811-1602 /Naranbaatar-English speaker/
Dr. Oyunbat  976-9111-9275, 461197
Both of the doctors have basic knowledge of English.

**FIRST MATERNITY CLINIC
Enkhbayar /director/ 976-11- 323283
Facility handles all obstetrical levels. Prenatal to neonatology rooms.  There are no private rooms to general public. Appeared clean, very adequate by Mongolian standards. They deliver 12,000 babies a year.
Tel: 976-70111421

*MR. BOLDSAIKHAN, MD.
On staff at Heart Surgery Unit on the 3rd floor of the United Hospital and Clinic # 3 located at the 10th Micro Region. Initial examination fee is 30-40$. Fluent English speaker.
Work hours:  Monday to Friday, 8.30-16.00
Tel: 9191-0038; 8810-0038 (24 hours available on phone and if necessary would go on home check).
E-mail: bbundan@yahoo.com

**CENTER FOR FORENSIC MEDICINE
Located at the backyard of the Central Clinical Hospital # 1, Biological Dept of the Center for Forensic Medicine.
Opposite of Ulaanbaatar Hotel on main Peace Avenue
Director Mr.Altankhishig- 976-92003618
Vice Director Ms. Dagiimaa - 976-9668-5683
Phone: 976-11-70113408 /reception/
DNA Tests are done at 9:30 a.m.
Court Resolution is required

**EMJJ HOSPITAL (EAR, NOSE AND THROAT)

Specializes in ear, nose and throat practice. English-speaking doctors in staff.
Address: Sukhbaatar District, 1 khoroo,  Peace Avenue, on the east of 1st Maternity Hospital
Tel: 318086 ; consultant doctor: 9911-8044

Working  hours:  Monday-Friday 9:00-19:00
Saturday-Sunday 11:00-15:00

**EAR, NOSE AND THROAT CLINIC
Valentina Aleksandrovna MD Nurse - 30 years experience in ear, nose and throat practice. She speaks only Russian with a little German from her schooling. She currently works as a Doctor at the Russian school, and has private practice every day only between 3-5 pm. She uses the lab in the Russian hospital where she is practicing. She mostly uses medicines imported from Russia.  In her practice she uses some magneto-electrical apparatus’ for diagnostics and treatments. She mentioned using special kerosene for medical purposes for cleansing the mouth, ears and nose but not for ingestion, nor inhalation. 10,000 tugrugs for initial visit and 3,000 for follow-ups.
Tel/ Fax (976-11) 457108
Cell (976) 99195697

D. DENTAL /and other/

*ZAYA ZONE
Bayanzurkh district, 3khoroo, apt 52. Opposite Chinggis Khaan Hotel
All dentists are English speakers.

Work hours: Monday - Sunday 9:00 a.m. – 7:00 p.m 
Tuesday – day-off
Reservation must be made via phone.
Tel:  976-99077376; 99013373

**EPUDA DENTAL CLINIC
Mongolian and Korean Joint dental clinic
Next to Narantuul Hotel
Average cost 15.000 – 25.000 MNT
Tel: 976-11-327-336
Owner Mr. Amgalan 9908-2808 ; 327336
Work hours: 9:00 am – 8:00 pm

*DENTAL GROUP
Opposite side of the State Pedagogical Institute. English speaking dentist is available.

Work hours: Monday - Friday 8:30 a.m. – 5:00 p.m
Saturday  9:00 a.m. – 5:00 p.m.
Tel:  976-99-16-29-30 and 976-11-331313

*BOLOR MELMII EYE CLINIC
Prof. J Baasankhuu MD, Ph.D  Ophthalmologist
Ophthalmologists speak English. All examinations fee costs12,000 tug.
Working hours: Monday - Friday 9:00 a.m. – 17:00 p.m
Saturday  10:00 a.m. – 14:00 p.m.
Phone: 976-11-315-409
Fax: 976-11-326-973
Cell: 976-99-11-32-55
Address: On the north-west of Bayangol hotel, next to building #33

**POLYCLINIC of the Central Clinical Hospital #1
Dr. Naranbyamba, Dentist
Hospital located behind Japanese embassy, off Peace Avenue.  Her equipment is 15 years old from Japan, but is very clean without appearance of abuse.
She only speaks Russian and Mongolian
Work hours: Monday - Friday 9:00 a.m. – 4:00 p.m
Tel:  976-311544, 324771
 
*CERAMO DENTAL CLINIC
The dentists are well trained with many years of clinical experience.
Dr. B. Bulgan is specialized in prosthodontics and trained in UK (Lambeth college, clinical teaching Dr. R. Tranter BDS. MSc.DGDP UK, King's college London).
Dr. B. Tuya is specialized in preventive and restorative dentistry and spent years of training in Japan. Dr. J. Davaasuren is the general dentist, takes care of babies and those who have dental phobias.
At the Ceramo dental clinic the team utilizes joint consultations to provide the optimum treatment solutions.
Cell: 976-77303003
Cell: 976-9404-7020
working hours: Monday 10:00 am-16:00 pm; Tuesday to Saturday  9:00 am-6:00 pm
Address: Bayanmongol town, opposite the Traffic Police, Apt.410

* GERMON DENTAL CLINIC
German – Mongolian joint Germon Dental Clinic offers you the customer-friendly environment with well equipped modern dental facilities and services that meet the international standard requirements. Owners are Mr. Schopj (German) and his wife Nomin (Mongolian), both English-speakers.
The clinic has 4 dentists. The staff is very friendly and communicating in English is no problem. The Clinic is clean, and they practice excellent infection control procedures. Good quality supplies and materials from Germany and the USA are used.
Working hours: Monday - Friday 10:00 a.m. – 5:00 p.m
Saturday  10:00 a.m. – 4:00 p.m.
Tel:  976-7740-4488, senior doctor: 9914-7526, 88000225
Narkhan town, Khan-Uul district, 15th khoroo, Apt.57-02
On the left side of new Chamber of Commerce

Contact Consular Section