Information for Travelers

American Citizen Services

The Consular Section of the U.S. Embassy in Ulaanbaatar, Mongolia is at the service of  American citizens residing and traveling in Mongolia.  The Embassy is located just off of Big Ring Road in the 11^th Micro-district, next to the Laotian Embassy. 

American Citizen Services are available Mondays and Thursdays, between the hours of 1:00 and 3:00 PM, or by appointment. 

To contact the the Consular Section, you can call 976-11-329-095, or send us an email at cons@usembassy.mn. 

For emergencies after regular business hours, involving U.S. citizens, please contact the Embassy Duty Officer at 976-99114168. 

Passengers may be delayed or denied boarding, miss flights, consistently be sent secondary screening, or even be detained until these are resolved. With the frequency of name duplication, the problem promises to expand. CA and the Department have neither the authority nor the resources to intervene on behalf of such travelers. However, DHS does have a redress process for reviewing the request of an individual traveler to be clearly identified as not the target of the lookout.

Travelers can request an audit of their case by completing and signing the redress request form located at http://www.dhs.gov/trip and following the website instructions for submitting it to DHS.